Solution & Outcomes: Collaborated with the COO and Marketing Team of a large Pennsylvania-based dermatology clinic to develop a patient-facing website that enhances accessibility and user experience. Designed and implemented key features, including location search, appointment scheduling, bill payment, medical records requests, and job postings.
Leveraged UX design principles and past data insights to ensure an intuitive interface. Led the installation, customization, and maintenance of a Joomla-based CMS, including database setup, server migrations, backup management, and troubleshooting. Independently managed project execution while maintaining direct communication with stakeholders to align with business objectives.
Since the initial build, they have grown to over 30 locations and serve patients over a large geographic area in Pennsylvania. Due to satisfaction with my work, through the years, they have had me rebuild and modernize the website at least 3 times.
- UX/UI Design & User Research
- Website Development & CMS Management (Joomla)
- Front-End Development (CSS Customization)
- Server Migration & Database Management
- Project Management & Stakeholder Communication
- Troubleshooting & Problem-Solving